Today I received a note envelope from West Group with a note card that said,
Dear Valued west.thomson.com Customer,Please accept the enclosed $20 gift card as a thank-you for purchasing on west.thomson.com. …
There was no gift card accompanying the note.
But I suppose I can't complain. I didn't shop on west.thomson.com. I haven't shopped on west.thomson.com since the end of 2002. And this year, when my 2005 Colorado Court Rules arrived in the mail, I returned them to West and cancelled my subscription, because I have other up-to-date copies of the Rules. I hope other, more genuine, West customers got gift cards with their notes, though.
You can have mine.